To install and use C-TV, you need:

We offer multiple subscription plans that allow you to pick the most flexible package.

• You can sign up on our website https://www.c-tv.co.za//home/signup
• Go to our subscription plans, click on “Get Started” https://www.c-tv.co.za/home/getstarted pay and check confirmation email.
• Further communication with regards to your subscription will be sent by our team mates to your registered phone number & email address.

Once you’ve completed your payment kindly wait for 1-2 hours for our team to verify everything.
We’ll send an SMS and email you the subscription details immediately after we complete the short
verification process. If you don’t see our email in your inbox, please check your spam or junk folders.

Go through the ‘Personal’ screen on your profile menu. Click on ‘About' your subscription plan details will be displayed for you.

Our OTT service supports all devices including

• iOS
• Smart TVs
• Android Mobile
• Android STB
• Android TV
• Amazon FireTV
• Samsung Tizen
• Roku
• LG WebOS
• WebTV
• All Windows PCs.

Yes, you can have up to 3 Connections per subscription with simultaneous streams on different devices.

Click on the Login button in the navigation menu https://www.c-tv.co.za/login
Enter your account credentials.

No, when you buy your C-TV subscription you are free to use the service for the duration purchased. If you decide not to renew your subscription or not use our service anymore you are free to do so.

Click on the Login button in the navigation menu https://www.c-tv.co.za/login
Click on "Forgot Password".

Yes, all content includes age restriction information. C-TV has Kids content which is a safe and fun for kids between the ages of 2 and 10 years to explore kids’ shows (including Catch Up).

C-TV has controls that allow you to require a code, when you access your profile.

• To set a PIN/Code on a profile, go through the ‘Personal’ screen on your profile menu.
• Click on ‘Settings' change your Parental control code.
• The Parental Controls setting will be applicable for your account across devices and platforms that the C-TV App is available on except set-top boxes.

You can have up to 3 profiles on a single C-TV account. Each profile can have their own personalized C-TV experience.
Each profile can have its own:

1. Profile lock
2. Viewing activity log
3. Watchlist
4. Favourites
5. Recordings
6. Personalized TV show and movie suggestions

When you first set-up your C-TV you’ll be prompted to create the main profile – and will need to select an avatar and a name. You can add up to 5 profiles depending on your subscription package.
To edit or add profiles, go through the ‘Personal’ screen on your profile menu. Click on ‘the profile icon` and select Add Profile and follow the onscreen instructions.
Select Continue or Save. The new profile should show on the list of profiles on your account.
If you can’t create a profile from your device, visit www.c-tv.co.za on a web browser and follow the steps.

Yes, the content you can watch on Catch Up is linked to the channels on the package plan you subscribed to.
Content includes episodes of some of the latest series, movies, sports, kids’ shows and more.
The content is added after it has been broadcast on the live TV channels.

The length of time is determined by rights with our content providers and varies from up to 7 days.

Yes, the TV Guide displays schedules for all your channels.
Simply select the TV GUIDE screen once you have signed in.

We have all world-wide Premium TV Channels. Movies and series are always updated to ensure you have all latest movies and TV series.

Yes, you can Record your Shows and watch later.

No, Our C-TV service performs excellently in any country worldwide, as long as you have internet connection. If you experience any issue please send a support ticket and we should respond within an hour or less. Support ticket link: https://www.c-tv.co.za/home/support

No dish is required or physical installation required. After Subscribing, just follow the setup instructions sent on your registered cell-phone number and email.

C-TV offers a 99% uptime guarantee on the service. If you experience an issue send a support ticket and it should be responded within shortest period.

Your payment is 100% safe with our payment gateway which is the best payment processor available today. Still have a question or something you want clarified? https://www.c-tv.co.za/home/support.